Talk to a real person about your HVAC system
Call us directly — phone calls get the fastest response, especially for no-cool, no-heat, and other emergencies. We answer 24/7.
How to reach us
Phone is the fastest way to reach us. If you're dealing with an emergency — no AC in summer heat, no heat in a freeze, a suspected gas or electrical issue — please call rather than text or message. We prioritize emergency calls and households with vulnerable occupants.
Hours of service
- Monday – Saturday: 7:00 AM – 7:00 PM (standard service)
- Sunday: Emergency service only
- 24/7 emergency line: Available year-round for no-cool, no-heat, and suspected safety emergencies
Under normal demand we offer same-day service across DFW, often within 2–6 hours. During summer peak (June–September) and winter cold snaps, response times can stretch to 12–24 hours.
Where we serve
Based in Balch Springs, TX, we serve 30+ cities across the Dallas-Fort Worth metroplex including Dallas, Fort Worth, Plano, Frisco, McKinney, Allen, Richardson, Garland, Irving, Arlington, Mesquite, Carrollton, Lewisville, Rockwall, and more. See all service areas →
What to have ready when you call
To help us help you faster:
- Your address (city helps us estimate arrival time)
- What the system is doing (or not doing) — "not cooling," "outdoor unit running but no air inside," "thermostat reads 80 with AC on," etc.
- The age of the system if you know it
- Any unusual sounds, smells, or recent changes (storm, breaker trip, new thermostat)
Find us elsewhere
- Google Business Profile — 5.0 ★ rating
- Yelp
Ready to schedule?
Call us now — phone is fastest for service and emergencies.